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Waiting on hold with Payors? Never again with Prosper AI

How Prosper AI Works

1

Build customized call scripts

Share the call script your team currently uses, or quickly build one from our customizable templates in our portal

2

Place or receive your calls

Whether you need to trigger one call or ten thousand, our flexible framework supports multiple ways to run your call script

3

View your results

Receive the results of the calls by API or CSV, as you prefer. Results will also be available for you to view in the portal

Work Smarter, Not Harder

Reduce Call Burden & Book More Patients

Appointment Scheduling

Streamline the appointment scheduling process with our AI, making it quick and convenient for patients to book, reschedule, or cancel appointments over the phone

Eligibility Verification

Perform outbound calls to payors with AI Voice Agents. Ensure accurate and timely eligibility, reducing manual effort and improving efficiency in patient services

Pre-Authorization

Automate pre-auth calls to payors with our AI outbound calls. Prepare the queue of calls to perform and just let them run. Check the results in minutes

Claim Status Check

Automate claim status checks with our AI, providing patients and staff with up-to-date information on the status of their claims instantly

I love calling payors…

said no-one ever

1

Define AI Voice Agents

Outbound Calls to Payors

Automate and streamline communication with payors for eligibility verification, claim denials, and other RCM tasks using our advanced AI voice technology

Inbound Calls from Patients

Effortlessly manage patient inquiries, appointments, and more with our AI-powered voice agents, ensuring prompt and efficient responses

Customized Paths and Knowledge

Customize every aspect of your AI voice interactions, giving you full control to adapt to the specific needs and workflows of your healthcare system

2

Place or respond to Calls

Place Calls Without Integrations

Initiate calls directly using our AI voice agents with a simple CSV upload of what information you need for each call. No need of complex integrations and we can start with one call

Live Call Transfers to a Human

Seamlessly transfer calls to human agents when needed, ensuring patients receive the personalized attention and support they require

Hold Time Handled by AI

AI can wait on hold with payors and navigate IVRs so that your staff can be productive. Avoid wait time inefficiency in endless wait times with AI

3

Analyze and Trace all output

Review Call Logs and Transcripts

Access detailed call logs to monitor and review all interactions, helping you maintain high standards of patient communication

Retrieve Data Collected in Calls

Stay informed with comprehensive summaries and transcripts of all calls, allowing for easy reference and improved service quality

Analyze and Extract Insights

Leverage powerful analytics to gain valuable insights from call data, helping you optimize performance and enhance patient interactions

Purpose built for RCM Teams in Healthcare

Physician Practices

Healthcare Enterprises

RCM Vendors

Ready for Healthcare Enterprises

+80 EHR Integrations

SOC 2 and Hipaa Compiant

Main Healthcare telephone systems

Powered by our team’s experience
and partnerships with industry leaders